13 Stages to Seaside High-Speed
Seaside High-Speed Internet and the Provincial government have undertaken a 36 month, 75 million dollar infrastructure development project to help bring high-speed internet to all communities in rural Nova Scotia. This project is incredibly important for businesses to compete and families to grow and communicate. While Seaside moves towards the completion of its work over the next 6 months we wish to break down the important steps of this process to help explain its complexity and put in perspective the size of this great initiative.
1. Radio Frequency Design
We use complex mapping equipment and radio frequency engineers to design our network of more than 150 poles (mainly) and towers from Amherst to Meat Cove. Once designed, we must secure land.
2. Land Acquisition
Sometimes the land is private and a lease must be negotiated. Permission must come from the province for sites located on provincial land. Once secured, we issue a public notice for each pole/tower.
3. Public Consultation
We must alert residents in the areas of the towers about our pending construction. We answer all questions regarding construction. Only once we satisfactorily completed the public consultation process, do we begin to apply for permits to build.
The permit process is dictated by 10 different municipal, provincial and federal permits we may require for permission to build. This is a set process that can take from 4 to 8 weeks and then we can start to build poles and towers.
5. Equipment Procurement
While waiting for permits, we begin to prepare our transmitting equipment for installation.
6. Site Preparation
This is the first activity you can actually "see." Land is cleared for construction.
This work usually requires large equipment and cranes.
8. Equipment Installation
Our equipment techs climb up onto our poles or towers and affix the transmitting equipment prepared in Step 5. Installing the equipment does not mean the Internet is available, but we are getting close.
9. Power Supply Confirmation
We work closely with Nova Scotia Power to ensure speedy delivery of power to our sites. This may require the construction of new rows of power poles, which can take time.
10. Network Connectivity
Each tower must link to another. Once the equipment is installed, we must align it.
11. Signal Verification
You may see our team in your neighbourhood. We must test our signals before we can offer you service. If all is working well, you could be installed really soon.
12. Service Announcement
We will issue a news release and place ads. If you signed up for information on our website (www.seasidehighspeed.com/contact/), we will call or email you so you can book an appointment, if you wish.
13. Customer Installations – 1 888 965 5511
Someone does have to be home to let us in to connect your computer. We test the signal at your home. If it is strong enough, we can connect you, normally within two hours. We look forward to serving you.
Seaside High-Speed can be reached at:
Phone: 1 888 965 5511
Fax: 1 902 539 3224
c/o Customer Service
325 Vulcan Avenue
Sydney, Nova Scotia